1. Introduction
Sengenics Corporation LLC (“Sengenics” or “the Group”) is committed to safeguarding your personal information, which includes any data that can be used to identify you (“Personal Data”). As part of our regular business operations, Sengenics may act as a processor or service provider for its customers. However, this “Privacy Notice” (or “Notice”) applies exclusively to Personal Data collected and processed by Sengenics directly.
This Notice outlines how we handle Personal Data collected through our products and services, via our websites, during interactions such as inquiries, meetings, events, office visits, recruitment, and other business or marketing activities. By sharing your Personal Data with us, you consent to its collection, usage, and other processing as detailed in this Notice.
This version of our Privacy Statement is effective as of August 22, 2024.
2. Scope of the Notice
Exclusions:
Please note, this Notice does NOT cover individuals who provide biological materials to third parties. In such cases, the processing of personal data will be governed by separate consent forms, privacy notices, and/or protocols approved by relevant regulatory bodies or ethics committees.
3. Updates to the Notice
As our practices evolve and laws change, Sengenics may update this Notice to reflect new obligations or requirements. We encourage you to review this Notice periodically. If you have any questions regarding these updates or any part of this Notice, our contact details are provided at the end of this document.
4. Personal Data We Collect and Process
Sengenics processes different types of Personal Data depending on how you interact with us. Here’s what we may collect:
Directly from individuals and business partners:
- Contact details: This includes your name, address, phone number, email, information about the services you’ve engaged us for, and your company or employer details.
- Identification details: When you interact with us through our websites, social media, by email, phone, or in person (e.g., at our offices or events), we may collect general identification data such as your name, address, and email, and if relevant, your professional background and IP address.
- Employment-related data: If you’re applying for a job at Sengenics, we’ll collect data relevant to your application, including your contact details, professional background, and other similar information.
- Other data: We may also collect information provided during payment transactions, external meetings, or through marketing activities, including data from recorded calls or online meetings.
Indirectly collected data:
- Third-party sources: We may gather information about potential job candidates from recruiters or other third parties.
5. How We Collect Your Data
Sengenics collects Personal Data in various ways:
- Service agreements: When you register for or use our services and products, including setting up an account.
- Direct communication: When you contact us for support, sign up for newsletters, or request information.
- Third-party sources: Information may also be obtained from partners, public sources, social media, or marketing networks.
- Automated data collection: We may automatically gather data from your device when you visit our websites.
6. How We Use Your Personal Data and Legal Grounds for Processing
For Sengenics to process your Personal Data, there must be a lawful basis for doing so. Below, we explain how and why we process your data:
6.1. Providing Products and Services
We process Personal Data to fulfill contracts and manage our business relationships. This includes processing necessary for communication, payments, resolving complaints, and other service-related activities. The legal basis for this processing is our legitimate interest in delivering services to you.
6.2. Communication and Inquiries
When you reach out to us, we use your Personal Data to respond to your queries and provide you with information. This processing is based on our legitimate interest in maintaining communication and providing customer service.
6.3. Website Operation
We use cookies and similar technologies to ensure our websites function correctly, improve performance, and analyze user behavior to enhance your experience. The legal basis for this is your consent, which you can manage or withdraw via our cookie policy: https://sengenics.com/cookie-policy/
6.4. Marketing Activities
We may use your contact information to inform you about our products, services, and potential business opportunities. This processing is based on our legitimate interest in promoting our offerings, or your consent where applicable. You can opt out of receiving marketing communications at any time by following the instructions in our emails or by contacting us directly.
6.5. Recruitment
For those applying for positions at Sengenics, we process your data to assess your qualifications and consider you for employment. This processing is based on our legitimate interest in hiring new employees, preparing for or performing a contract, or fulfilling legal obligations. If we wish to retain your application for future opportunities, we will seek your explicit consent, which you may withdraw at any time.
6.6. Legal Compliance
We may process your data to comply with our legal obligations, such as those related to accounting and tax laws. This processing is required by law.
6.7. Legal Claims
If necessary, we will use your data to establish, exercise, or defend against legal claims. This processing is based on our legitimate interest in protecting our legal rights.
6.8. Consent-Based Processing
In specific situations, we may process your Personal Data based on your consent. You have the right to withdraw this consent at any time, although this will not affect the legality of processing carried out before the withdrawal.
7. Sharing Your Personal Data
We do not sell your Personal Data. However, we may need to share it to provide our products and services or to carry out business activities:
7.1. Within the Sengenics Group
We may share your data with companies within the Sengenics Group to fulfill the purposes described in this Notice. When transferring data outside the EU/EEA, we ensure adequate protection by using EU standard contractual clauses or other approved mechanisms.
7.2. With Service Partners
We work with third-party service providers who may process your data on our behalf. These partners are required to use your data solely for the specified purposes and to comply with data protection standards outlined in our agreements with them.
7.3. Public Authorities
If required by law or a regulatory authority, we may disclose your Personal Data.
7.4. Other Third Parties
We may share your data with other third parties for audit purposes, or if you have requested us to share your information with them.
8. International Data Transfers
Sengenics operates globally, with offices in various countries, including Malaysia and the United States. If your Personal Data is transferred outside the EU/EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or other legal mechanisms approved under applicable laws.
9. Data Retention
We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Notice, or as required by law. For marketing purposes, we retain your data until you opt out. We also keep records of your opt-out requests to ensure compliance with your preferences.
10. Your Rights
Depending on the applicable data protection laws, including the GDPR, you have the following rights regarding your Personal Data:
10.1. Right of Access
You have the right to request access to the Personal Data we hold about you and to obtain information on how it is being processed.
10.2. Right to Object
You can object to our processing of your data if it impacts your rights or freedoms. If your objection relates to direct marketing, we will cease processing your data for that purpose.
10.3. Right to Rectification
If your data is inaccurate or incomplete, you can request that we correct or update it.
10.4. Right to Erasure
You may request that we delete your data in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
10.5. Right to Restriction
You have the right to request that we limit the processing of your data under specific conditions, such as when you contest the accuracy of the data.
10.6. Right to Data Portability
Where applicable, you can request a copy of your data in a structured, commonly used format, and you may transfer it to another data controller.
10.7. Right to Withdraw Consent
If processing is based on your consent, you can withdraw it at any time, although this will not affect the lawfulness of processing carried out before the withdrawal.
10.8. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority.
11. How We Protect Your Personal Data
We implement various organizational, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. The level of protection is determined by the sensitivity of the data and the risks associated with its processing.
12. Contact Us
If you have any questions about this Privacy Notice or how your Personal Data is handled, please contact our appointed Data Protection Officer, who can be reached at [email protected].
