This Privacy Statement sets out how Sengenics uses and protects any information that you give to us.  We respect your privacy and are committed to protecting your personal information.  This Privacy Statement explains how we collect, transfer, process, use and disclose your data and sets out our security practices.

By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this Privacy Statement.

The personal information that you provide to us may include the following:

  • name
  • address
  • telephone number
  • e-mail address

By providing us with the above, you agree that, where it is permitted by local law or where you have agreed to receiving these communications from us, we may use the information:

  • to respond to your requests
  • to improve our level of service
  • to improve the content of our communications
  • to provide you with tips, helpful information, product news and updates
  • to notify you of our new products and services
  • to seek your views on our products and services
  • to consider your application for employment
  • for our own administrative and quality assurance purposes
  • for other purposes that may be detailed on the website

We also automatically collect information about your computer browser type and operating system, websites you have visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system.  We aggregate this information to understand how our visitors use our website so that we can improve them and the services we offer.  GPS location data does not typically identify individual users.  We may also share this aggregated information with other companies within the Sengenics group and with other third parties.  This information includes:

  • the total number of visits to our website
  • the number of visitors to each page of our website
  • the domain names of our visitors’ internet service providers

Sengenics will take appropriate legal, organisational, and technical measures to protect your personal information consistent with applicable privacy and data security laws.  When Sengenics uses a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal information.  We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.  Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure.  Although we will do our best to protect your personal information, we cannot guarantee the security of the personal information you transmit to our website:  any transmission is at your own risk.  While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we will employ appropriate technical security measures to prevent such unfortunate occurrences.

We may share your personal information with our affiliates, contractors and agents in the normal course of business for delivery of the activities to which you have agreed.  Unless otherwise specified in the website, we will not sell or rent your personal information to other third parties, except that your personal information may be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred.  Sometimes we use selected third parties to provide support services in connection with our website or in the normal course of business.  These parties may, from time to time, have access to your information to enable them to provide those services to us.  We require all companies providing such support services to meet the same standards of data protection as our own.  They are prohibited from using the information for their own purposes.  In particular, we do not allow service providers to use your personal information for their own marketing activities.

Sengenics reserves the right to disclose personal information about you, including your e-mail address, for reporting to government authorities, to parties in relevant legal proceedings as authorised by the presiding court or tribunal and otherwise to the extent required or explicitly authorised by applicable law.  In certain special cases where permitted by local law, we may disclose your personal information:

  • when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you or otherwise injuring or interfering with Sengenics’ rights, property or operations, other users of this website or anyone else who could be harmed by such activities
  • when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation
  • in connection with a substantial corporate transaction, such as the sale of a product line or division, a merger, consolidation, asset sale or in the unlikely event of bankruptcy

Personal information collected may be transferred to, stored and processed in your country of residence or any other country in which Sengenics (including its affiliates), subcontractors or agents maintain facilities. This means that your information may be processed in countries with lower data protection standards than your country of residence.  By using our website, you consent to any transfer, processing or storing of information outside of your country of residence.  We will ensure that if information is transferred outside your country of residence, it will still be treated in accordance with this Privacy Statement.

We will retain your information only for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.  You may contact us in writing to request the updating, correcting or removal of PII that you have provided to us at any time using the contact information provided at the end of this Privacy Statement.  Your local laws may also give you the right to access information that you have provided to us.  In some countries, you may need to pay a reasonable fee to meet our costs in providing you with this information.

We may occasionally update this Privacy Statement.  If the changes we make are material, we also may post a notice regarding the changes on our website and related licensing agreements.  We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of our website constitutes your agreement to the Privacy Statement and any updates.  Subsequent changes in this Privacy Statement will not apply to data that were collected before the change is made.